Connect Workplace Reservation Management with Microsoft Teams

Establish connection between Microsoft Teams Communications and Workplace Reservation Management.

Before you begin

Ensure that the following plugins are installed:

• Microsoft Teams Communications spoke (for creating meeting links)
• Microsoft Teams Graph Spoke (to get recordings)
• Workplace Reservation Management

Role required: admin

Procedure

1. Authenticate Microsoft Teams with Microsoft Azure.

2. For Microsoft Teams, to create a meeting link on behalf of other users, refer to Microsoft documentation.

3. Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting.

4. Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph.

5. Create credential for Microsoft Teams Communication.

6. Create connection and credential for Microsoft Teams Graph.

7. Authenticate Microsoft Teams with Microsoft Azure
   Set up authentication with Microsoft Azure to connect Microsoft Teams with Workplace Reservation Management application.

8. Setup OAuth connectivity with Microsoft Teams Connections spoke for virtual meeting
   Register your Microsoft Teams Communications spoke with ServiceNow instance for OAuth authorization.
9. Setup OAuth connectivity between ServiceNow and Microsoft Teams Graph
   Register your Microsoft Teams Graph with your ServiceNow® instance for OAuth authorization to get recordings after a virtual meeting.
10. Create credential for Microsoft Teams Communication
    Setup credentials for Microsoft Teams Communication spoke.
11. Create connection and credential for Microsoft Teams Graph
    Setup connection and credentials alias for Microsoft Teams Graph.

Parent Topic:Configure Workplace Reservation Management portal

Related topics

Install Workplace Reservation Management

Add a workplace space for reservation

Add a workplace room for reservation

Configure a reservable module

Assign spaces to an area

Create a standard service

Create a flexible service

Create a workplace service to provide an extra service for a reservation

Create a reservable view

Create a user criteria record

Configure a reservable purpose

Create a quick reservation time slot

Configure virtual meeting providers

Configure Microsoft Teams as virtual meeting provider

Connect Workplace Reservation Management with Zoom

Display permanent seat assignments on floor maps

Display name of the person reserving a space

Manage check-in and check-out reservations

Configure automatic check-in for reserved spaces

Configure reservation multi-day settings in Reservable Module