Configure › Workplace Reservation Management › Workplace Service Delivery › Employee Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage check-in and check-out reservations

Reservation check in and check- out reminders are managed through the Check-in and check out reminder scheduled jobs

The following properties are being used in this scheduled job:

sn_wsd_rsv.time_before_check_in_out_reminder
sn_wsd_rsv.time_when_reservation_cancelled_without_check_in

Ensure check-in is required on the Reservable module at the space level. For more information, see Configure a reservable module.

This can be enforced through the Reservable Module property value Override check-in policy” on the Reservable Module to always require check-in
This can be managed at the space level. Space is indicated as check-in required. Set Override check-in policy on the Reservable Module to no override.
On the Reservation summary page, the check-in state should be set to awaiting_check_in.
Reservations are only cancelled when the Cancel reservations exceeding check-in time check box is selected on the Reservable Module
The check-in and check-out schedule job runs every 30 minutes by default. It takes into account all the workplace reservations that require check-in or check-out, and validates the next action.

Check-in required	Within time\_before\_check\_in\_out\_reminder is 30min by default	Within time\_when\_reservation\_cancelled\_without\_check\_in is 30min by default	Action
No	Yes	No	Reservation is not handled by the scheduled job.
Yes	No, before start time	No	No action required.
Yes	Yes, 10 minutes past reservation start time.	No	Employee receives an email notification.Template: Check-in Reminder PL
Yes	Yes	Yes, 40min past the reservation start time.	Reservation is cancelled.
Yes	Yes, 10 minutes past the reservation end time.	NA	If the reservation is checked in, employee receives an email notification. Template: Check-out Reminder PL

**Note:**

-   Takes about 30 minutes \(based on the default configuration\) to receive an email notification for an employee who has not checked in the reservation.
-   Takes about 60 minutes \(based on the default configuration\) for the reservation to be cancelled in case the employee did not check-in the reservation.
The daily scheduled job **Reservation daily tasks** closes all reservations at the end of the office working hours. Reservation may be closed the day after. The check-in state for reservations that are checked-in is indicated as **no\_check\_out**.

Parent Topic:Configure Workplace Reservation Management portal

Add a workplace space for reservation

Add a workplace room for reservation

Configure a reservable module

Assign spaces to an area

Create a standard service

Create a flexible service

Create a workplace service to provide an extra service for a reservation

Create a reservable view

Create a user criteria record

Configure a reservable purpose

Create a quick reservation time slot