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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Migrate locations from Location table to Workplace locations table

After you configure the location migration records, perform the migration action to migrate the locations from the ServiceNow® Location table [cmn_location] to the Workplace Location [sn_wsd_core_workplace_location] table in Workplace Service Delivery.

Before you begin

Ensure the following:

  • The location migration configurations are active. For more information, refer to Configure location migration hierarchy.
  • The location migration configuration from Campus to lower levels must always be in the Campus > Building > Floor > Area > Room/Space order. You can also have an optional hierarchy for a location migration configuration.

If you want to change the location type of a location created in the Location table [cmn_location], see Set the location type in Location table.

Role required: sn_wsd_core.admin

Procedure

  1. Navigate to All > Workplace Core > Administration > Location migration configuration.

  2. On the Location Migration Configurations page, select the location migration configurations that you want to migrate.

    Note: Ensure that the location migration configurations are active.

  3. Click Migrate Locations.

  4. In the confirmation dialog box, click OK.

Result

The location migration process runs in the background.