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Workplace Connectors › Workplace Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Workplace Connectors

Configure Workplace Connectors to complete the installation and setup tasks.

  1. Install Workplace Connectors
    Install the Workplace Connectors application from the ServiceNow Store.
  2. Configure sensor data providers
    Configure sensor data providers in Workplace Connectors for retrieving the workplace sensor data from third-party data providers.
  3. Setup Workplace Connectors for badging data
    As a Workplace Connectors administrator, configure Workplace Connectors to import data from workplace badging data records. For example, employee attendance data from badging spokes.
  4. Setup Workplace Connectors for occupancy data
    Configure workplace connectors to provide workplace occupancy data.
  5. Setup Workplace Connectors for environmental data
    Configure the workplace environment data sensors to retrieve and fetch air quality and temperature data for a workplace. Define the units to measure air quality and temperature in the Unit of Measure table [sn_wsd_wc_unit_of_measure]. The units are added in the Environmental data table.

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