Print a workplace case

As a case manager, apart from managing workplace cases, you can also print a workplace case using the Workplace Central Case management workspace.

Before you begin

Role required: sn_wsd_case.case_reader, sn_wsd_case.case_writer, sn_wsd_case.workplace_agent

Procedure

1. Navigate to All > Workplace Central > Workplace Central.

   You can also open Workplace Central from the Employee Center directly by navigating to Workspaces > Workplace Central.

2. In the Workplace Central pane, select the Case Management icon (

1. In the Case Management landing page, open the case that you want to cancel or delete using either of the following navigations:

   • Go to the Overview section.

     Select the relevant tile to open the list of cases.

   • Go to the All active cases section.

   • Select the case.

   The case details are displayed in a separate tab.

2. On the case details page, select Print case.

   The workplace case report is available in both the Activity and Attachments sections.

Parent Topic:Working with Case management

Related topics

Manage workplace cases using Case management

Work on a workplace case using Case management

Create a workplace service case

Create a child case and a child task

Managing print case

Cancel or delete a case

Manage workplace cases in calendar view in Workplace Central

Manage workplace cases in List view in Workplace Central

View Facility Assets in Workplace Central