Manage Workplace Central

Monitor your workplace-related activities. View the metrics and the list of activities that are created at any time.

To customize a page in the Workplace Central application, refer to the knowledge base article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639123.

Approve a scenario
As a workplace manager, you can approve or reject when a scenario is sent for approval
View workplace scenarios
Track the number of scenarios created in your workplace. View the scenarios that are in the published state, in the draft state, and more.
Raise a space assistance request
Submit a workplace service request to get space allocation recommendations using the Workplace Service Portal. The Workplace Service Delivery space assistance provides you with the best space allocation plan options based on the space quantity and the department that you specify. You can select the most suitable allocation or none. Depending on your selection, the Space planner deploys the plan to use.
Approve a space assist request
As a workplace manager, you can approve or reject a space assist request.
Manage reservation waitlist records
Workplace Reservation event planners can view and update the weight of a queued record and cancel waitlist records. You can also manually assign a space to employees.