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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Submit a badge request

Raise a badge request at your workplace using either the Workplace Service Portal or the Employee Center.

Before you begin

Role required: sn_wsd_core.workplace_user

About this task

Use the Badge request for new hire badge, badge photo, lost badge, replacement badge, or access issue at your workplace.

Procedure

  1. Navigate to the portal from one of the following locations.
LocationNavigation
Workplace Service Portal
  1. Navigate to All > Workplace Core > Workplace service portal.

The portal homepage opens.

  1. Open the Site safety category.

    1. Select Catalog.
    2. Select Browse by Categories.
    3. In the Workplace Services Catalog, select General. Note: If there are multiple catalogs configured on the portal, go to the Catalogs list and select Workplace Services Catalog > General.
  2. Select Submit a maintenance request.

Employee Center
  1. Navigate to All > Self-Service > Employee Center.
  2. On the Employee Center landing homepage, select the Workplace Services > Maintenance.
  3. Select Submit a maintenance request.
  1. On the submit a Badge request form, fill in the fields.
FieldDescription
Requested forName of the requester.If a workplace profile is defined for the requester, then the Building, Floor, and the Space fields are automatically filled.
Date and time requested byDate and time requested for the service.
UrgencyChoose the Urgency for the Badge request service.
ImpactChoose the Impact of service's unavailability.
Request typeChoose the request type.
Additional detailsAdditional information.
BuildingBuilding, that has requested for catering service.
FloorFloor, that has requested for catering service.
SpaceSpace, that has requested for the catering service.
  1. You can add service items to the reservation.

    Note: This option appears only if there is atleast one service item available for the specific location.

    The availability of the service items is determined based on the service items notifications. For more information about adding a workplace service item to a workplace service, refer to Add a workplace service item to a workplace service

  2. Click Submit.

Result

The Badge request is submitted.

The state of the request changes to Awaiting approval for approval by the respective manager. After the request is approved, the state of the request changes to Work in progress. Depending on the progress of the background tasks that are assigned to fulfill the request, the state of the request further changes.

For more information about blocking the workplace location for a reservation, refer to Block a workplace location

Parent Topic:Requesting a workplace service

Related topics

Reconfigure an office space

Raise help request for a workplace inquiry

Raise a move request for a space change

Request furniture for a space

Raise a space assistance request

Submit a maintenance request

Submit a catering request

Submit heating and cooling request

Submit a tech support request

Submit a cleaning request

Submit an equipment request

Edit a workplace request

Submit an emergency maintenance request

Submit a change event request for a reservation