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Release: Australia · Updated: 2026-03-23 · Official documentation · View source

Create your own connection and credential alias for Microsoft Exchange Online

Configure your own connection and credential alias for Microsoft Exchange Online if you do not want to use the default connection and credential aliases provided by the application.

Before you begin

Ensure that the application scope is set to Microsoft Exchange Online Spoke. Otherwise, do the following:

  1. Select the Application scope icon (
Image omitted: application-scope-globe-icon.png
Application scope icon.\) on the top-right corner of your Employee Center homepage.
  1. In the drop- down, select the option consisting Application scope:.
  2. In the filter navigator, search and select Microsoft Exchange Online Spoke.
  3. Refresh the page.

Role required: admin

About this task

Create your own connection and credential alias, if you do not want to use the default alias. If you want to use the default alias, refer to Configure Connection and credential alias for Microsoft Exchange Online using the default credentials and connections.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential aliases.

  2. Select New.

  3. On the form, fill in the fields.

    FieldDescription
    NameName for the connection and credential alias.
    IDThe field is automatically generated after you save the form based on the specified Name.
    ApplicationEnsure that the application is set as Microsoft Exchange Online Spoke
    Parent aliasSelect sn_ex_online_spke.Microsoft_Exchange_Online.
  4. Select Submit.

    The Connection and Credential alias record is created.

  5. Create an OAuth 2.0 credential to use in the newly created connection and credential alias record.

    1. Navigate to All > Connections & Credentials > Credentials.

    2. Select New.

    3. Select OAuth 2.0 Credentials.

    4. On the form, fill in the fields.

      FieldDescriptions
      NameName of the credential. Provide a unique name to differentiate from the default credentials provided by the application.
      ActiveOption to activate the credential.
      OAuth Entity ProfileSelect the default OAuth entity profile that was generated when you performed the application registry in Set up OAuth connection with Microsoft Exchange Online.
      Applies toSpecify how you want to apply to the MID servers.
      OrderOrder for the credential.
    5. Select Submit.

      The credential record is created.

    6. Open the credential record that you created.

    7. On the form, select Get OAuth Token.

      On the Microsoft window that opens, enter your credentials.

    8. Select Update.

  6. Configure connection for the connection and credential alias.

    1. Navigate to All > Connections & Credentials > Connection & Credential aliases.

    2. Select the connection and credential record that you created in the initial steps.

    3. On the form, in the Connections related list, select New.

    4. On the form, fill in the fields.

      FieldDescription
      NameName of the connection.
      CredentialSelect the credential record that you created in Step 5.
      Connection aliasThe field is automatically set with the connection and credential alias.
      Connection URLEnter https://graph.microsoft.com
    5. Select Submit.

Result

The connection and credential record is created with specified credentials and connections.

What to do next

To use it for the calendar provider, see Configure Microsoft Exchange Online calendar provider.

Parent Topic:Create a normal mode connection with Microsoft Exchange Online

Related topics

Configure Microsoft Azure in normal mode

Create a connection with Microsoft Exchange Online spoke

Set up OAuth connection with Microsoft Exchange Online

Configure Connection and credential alias for Microsoft Exchange Online using the default credentials and connections

Configure Microsoft Exchange Online calendar provider