Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Print workplace cases

Workplace agents can print the workplace case at any time on the go. The case reports contain reservation details, services, and all other relevant information.

Before you begin

Verify that you have installed the required plugins.

Role required: sn_wsd_case.workplace_agent

Procedure

  1. Log in to Workplace Agent for mobile application.

    The launch screen opens with your Work view.

  2. On the Work view page, go to any one of the following sections to open the case to which you want to add a child task.

    • My work overview
    • My work
    • Group work
    • Unassigned work
    • Select the case.

    The case details page of the selected case opens separately.

  3. Select the

Image omitted: wsdagentmob-actions.png
Menu icon on the top right of the header.
  1. Select Print case.

    A confirmation message appears.

  2. Select Yes.

    The downloaded document displays the workplace case details.

Parent Topic:Use Workplace Agent for mobile

Related topics

Manage workplace cases and tasks

Edit or view case details on the Workplace Agent for mobile app

Print workplace tasks

Create a child task

Create a workplace case on behalf of an employee through Workplace Agent for mobile

Edit or view a child task

Offline mode