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Universal Task reference › Universal Task › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Universal Task Configuration form

Use the Universal Task Configuration form to associate Universal Task to your service.

FieldDescription
Parent tableDepartment-specific table that the universal task should be associated to.
Task TypesTask types that are available to the agents for use.
Default Assigned toUser field on the parent table that the universal task must be assigned to on creation. Note: Agents can still change the value of assigned to at the time of creating a universal task.

Parent Topic:Universal Task reference