Configure Connect chat support queue
Connect Support is a real-time messaging tool that enables support agents to easily track their support cases, find solutions, and resolve problems quickly.
Before you begin
Role required: admin
Procedure
Navigate to All > Connect > Support Administration > Queues.
Click New or open the default Universal Request Chat queue.
On the form, update or fill in the details.
For more information, see Administer Connect Support queues topic on the product documentation site.
Click Submit.
Parent Topic:Configure Chat queues