Exploring Talent Feedback
Learn about Talent Feedback and its benefits as managers and employees looking to leverage a feedback engine.
Talent Feedback overview
Talent Feedback is a plugin that allows managers to view feedback and request feedback from employees. Skill feedback is one of the features supported in Talent Feedback.
Talent Feedback users
| User | Description |
|---|---|
| Managers | - Managers can request skill feedback for their team members on required skills, from the employee's collaborators. - Managers can view skill feedback of an employee consolidated in one page. - Managers can view all the feedback received for a skill along with skill activities, during skill validation – This helps them get a full-fledged view of an employee's proficiency. - Managers can also view the status of requests sent and choose to withdraw them when needed. |
| Employees | Employees receive feedback requests sent to them in their Employee Center To-dos, where they can provide feedback and skill rating for one or more skills in the request. |
Talent Feedback benefits
| Benefit | Feature | Users |
|---|---|---|
| Easier and efficient way to request skill feedback from employees. | Request skill feedback | Managers |
| Request feedback from various views of skills, helping you understand the skill level of the employee. | - Request feedback from skill distribution - Request skill feedback from skill expectations - Request skill feedback | Manager |
| View and submit skill feedback for other employees or decline any feedback request. | - View skill feedback submitted - Decline a feedback request | Employee |
Talent Feedback requires the following related applications
-
The ServiceNow® Skills Foundation application is an AI-driven platform that you can use in your organization to develop a workforce that is based on skills.
-
The ServiceNow® Manager Hub increases a manager's self-service and proactive engagement with their team by providing insights and recommended actions for what's most urgent and important to drive team success. It enables managers to grow as leaders through curated and personalized resources.
What to explore next
To learn more about configuring and using Talent Feedback, see: