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Workplace Core › Safe Workplace › Health and Safety › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Workplace Service Portal

The Workplace Service Portal is a self-service portal for employees, delivering workplace services from a central location. Employees can make reservations, view knowledge base articles, submit and review requests, and get help using virtual agent chat support.

Note:

In Workplace Core version 2.19.0 and above, the navigation path for Workplace Services Portal is not available in the application search context menu All > Workplace Core. The Workplace Services Portal is currently being deprecated. You can access the Workplace Services Portal from the Employee Center portal home page All > Self-Service > Employee Center > Workplace Services.

From the Workplace Service Portal, you can do the following:

  • Open the Reservation portal and make reservations for meeting rooms, desks, or any other reservable workplace items.
  • Register visitors in advance and customize their visit. You can register a guest or an off-site colleague for either a short duration or a complete day.
  • View and search through top-rated knowledge base articles to find information. As you type, the search field displays suggestions based on keywords.
  • View your requests and approvals (if you are an approver).
  • Submit requests for general inquiry, registering visitors, shift-based reservations, and other requests.
  • Chat with a virtual agent to submit requests and view submitted requests.
  • Raise a general help request by selecting from a list of service catalog items.