Opting out of a prompt in Virtual Agent
Choose not to receive a specific prompt by opting out of the signal displayed in Virtual Agent.
Before you begin
Role required: none
Procedure
Navigate to All > Employee Center.
Select the chat icon (
Image omitted: icon-chat-va.png
Chat icon for Virtual Agent\) to start the Virtual Agent.
Chat icon for Virtual Agent\) to start the Virtual Agent.
Type
Show notifications.All your notifications are displayed.
Select the signal that you want to opt out of.
Select the Dismiss option to withdraw from the signal.
In the next set of actions, select Opt-out to unsubscribe from the signal.
Note: The Not relevant to me action dismisses the current prompt and not the entire signal.
Select Yes to confirm your choice.
Result
You will not receive prompts from the selected signal. The opted-out prompts are moved to the Dismiss state.