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Configuring Now Mobile › Now Mobile app › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Siri shortcuts for Now Mobile

Configure Siri shortcuts for quick access to common features on your iOS mobile device.

Before you begin

Role required: admin

Procedure

  1. Log in to a ServiceNow mobile app.

  2. On the navigation bar, tap the Settings.

  3. On the settings page, tap Siri shortcuts.

  4. In the Siri shortcuts section,**** tap the plus button (

Image omitted: icon-plus-white.png
Plus button\) to configure a Siri shortcut.
**Note:** The currently available shortcuts are limited to **Open My Tasks**, **Browse Services**, and **Open My Requests**.
Image omitted: siri-shortcuts-1.png
Siri shortcuts screen with plus buttons.
  1. In the When I say field, add the phrase you want to say to Siri to open your app and use the selected shortcut.
Image omitted: siri-shortcuts-2.png
Add to Siri screen

  1. Tap Add to Siri.

    Note:

    • You can repeat the process to configure the remaining shortcuts, or change the phrase used to activate previously configured shortcuts.
    • You can also set up the Siri shortcuts in the Apple Shortcuts application.

Parent Topic:Configuring Now Mobile