Customize AI Search results
Customize AI Search results to provide users with a tailored search experience.
Before you begin
Role required: admin
Procedure
Navigate to All > System Mobile > Search > Search Configurations..
Select the AI Search configuration to customize.
On the form, fill in the fields.
Field Value Name This field is automatically set to the name of the search context configuration. Search Engine This field is automatically set to the selected search engine. For this configuration, the value is AI Search. Search Profile The search experience offered to users. This field is automatically set to NowMobile Default Search Profile. Search Results Limit The number of standard results displayed per page not including Genius results. The default value is 10. Genius Results Limit Number of Genius results listed at the top of the results. The default value is 1 and the maximum value is 3. Enable Typo Handling Option for replacing misspelled search query terms with auto-correction terms derived from indexed content. Modify the display name and the navigation tab filters for the People, Services, and Articles categories.
These filters display under the search bar.
Select the Navigation Tabs tab.
Select the information icon
Information icon. next to either **People**, **Articles**, or **Services** and select **Open Record** to open the record for that navigation tab.
3. On the form, fill in the fields.
| | |
|---|---|
|Name|Name of the navigation tab category.|
|Active|Option for determining whether the navigation tab filter displays.|
|Order|The position in which the navigation tab displays. The lower the order value, the further left it displays.|
|Label|Label to display for the navigation tab filter in the search application.|
|Search Context Config|This field is automatically set to the name of the search context configuration.|
4. Repeat this process for each category you want to display.
Customize the Autocomplete Suggestions tab, which relates to the display of relevant auto-complete suggestions as the user enters text.
Note: The only options available for mobile applications are the section headers, Recent searches and Popular searches.
Select the Autocomplete Suggestions tab.
Select the information icon (
Information icon.\) next to either **Recent searches** or **Popular searches** and select **Open Record** to open the record for that navigation tab.
3. On the form, fill in the fields.
| Suggestion Type | Application-specific name for the auto-complete suggestion type. This field is automatically set. |
| Section Header | Label that displays auto-complete suggestions. Available options are:
|
| Order | Position in which the section headers appear. The higher the order value, the lower the section is in the list of suggestions. |
| Suggestion Limit | The maximum number of suggestions to show at any one time in this section. Default is 5. |
| Click-in Mode | Option for controlling the section header display.- If selected, auto-complete suggestions display when the user first taps in the empty application search field. - If cleared, auto-complete suggestions display as the user types search query terms into the application search field. |
4. Repeat this process for each section header you want to display.
What to do next
After you have customized the display of your search results, select the AI Search results to be displayed in an applet launcher. See, Add AI Search to a launcher screen.
Consider configuring a customized empty state display to inform users that their search has not produced any results. If you do not customize an empty state, a preconfigured default empty state is displayed. To customize an empty state, see Configure an empty state for search results.
Parent Topic:AI Search in mobile