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Workplace advisor QnA agentic workflow › Workplace Advisor Overview › Using AI agent workflows in Now Assist for WSD › Now Assist for Workplace Service Delivery \(WSD\) › Workplace Service Delivery › Employee Service Management
Release: Australia · Updated: 2025-10-10 · Official documentation · View source

Using Now Assist for workplace queries

Use the Now Assist panel to interact with intelligent QnA agents that respond to workplace-related queries using structured data from a Knowledge Graph.

Before you begin

Role required: sn_wsd_rsv.manager

About this task

When you submit a query in the Now Assist panel, the system automatically determines the query type and routes it to the appropriate domain-specific AI agent. If a query involves reservation data, the system routes the questions to the workplace reservation QnA agent.

Procedure

  1. Navigate to the Next Experience Unified Navigation page.

  2. Select the Now Assist icon

Image omitted: icon-ai-sparkle.png
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  1. Enter your reservation-related query.

Parent Topic:Workplace advisor QnA agentic workflow