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Now Assist for Workplace Service Delivery \(WSD\) › Workplace Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using Now Assist for WSD

Using Now Assist for Workplace Service Delivery (WSD) for creating a reservation.

Overview of Now Assist for WSD

Now Assist for Workplace Service Delivery (WSD) enhances your ServiceNow® Workplace Services experience with generative AI capabilities. Enhance the employee experience by using a generative experience to interact with your physical workspace.

It allows employees the following:

  • Reserving a space for meeting
  • Adding co-workers to a reservation
  • Adding visitors or guests to a reservation
  • Adding a Zoom meeting link for remote joining
  • Ordering and adding catering services