Using Now Assist for Legal Service Delivery (LSD)

If you have a sn_lg_gen_ai.request_fulfiller role, you can summarize the details of the legal requests and matters with the Now Assist for Legal Service Delivery (LSD) application. You can also use Now Assist Q&A Genius capability to get actionable search results from knowledge articles.

• Summarize a legal request or matter by using Now Assist for Legal Service Delivery (LSD)
  Generate a summary from the fields that you selected on the legal request or matter record and quickly understand the request context by using the Legal Request or Legal Matter summarization skill in the Now Assist for Legal Service Delivery (LSD) application.
• Generate search results using Q&A Genius Results in Now Assist for Legal Service Delivery (LSD)
  Generate actionable search results from knowledge article results in Legal Counsel Center, Employee Center, and global search by using Q&A Genius Results in Now Assist for Legal Service Delivery (LSD).
• Submit COI request using Now Assist conversational intake
  Submit Conflict of Interest (COI) requests through natural language conversations.

Parent Topic:Now Assist for Legal Service Delivery (LSD)