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Configure the supporting components for a lifecycle event › Building a lifecycle event › Using Lifecycle Events › Lifecycle Events › Employee Journey Management › HR Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure a schedule content template for a lifecycle event activity

Create or modify a schedule content template to deliver content as part of a lifecycle event. Each template must be associated with the Schedule Content [sn_cd_content_visibility] table, and you can configure the template for mobile content, portal content, notification content, or to-do content.

Before you begin

Have the content that you want to use with the schedule content template. You can use the following types of content:

Content typeDescription
Configure mobile contentMobile content is delivered as a mobile banner in the Now Mobile and Mobile Onboarding apps.
Content PublishingPortal content is delivered as content (such as a banner, calendar, or video) in a portal such as the Employee Service Center.
Notification contentNotification content is delivered as a notification.
Creating to-do content that appears in a banner or styled contentTo-do content is delivered as a to-do in both portal and mobile.

Role required: admin

Procedure

  1. Navigate to All > System Definition > Templates.

  2. Click New or open a record.

  3. Fill in the following fields on the form.

    FieldDescription
    NameName of the template.
    TableSet the value to Schedule Content [sn_cd_content_visibility].
    Short descriptionShort description of the template.

  4. From the Template field, add the Content field.

  5. For the Content field, select a content record to use with the template.

  6. Add additional fields with corresponding values, as needed.

    Depending on the content type, you must add additional fields with corresponding values. Content is one of the following types.

    • Mobile content
    • Portal content
    • Notification content
    • To-do content For a list of the available fields for each content type, see Schedule content.

  7. Click Submit or Update.

What to do next

Use the schedule content template to deliver content as part of a lifecycle event. See Configure a lifecycle event activity for content for more information.

Parent Topic:Configure the supporting components for a lifecycle event