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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Lifecycle Events employee requests

Enable your managers and employees to open employee requests directly from Lifecycle events so that they don't have to create a new HR case or request.

Before you begin

Role required: sn_hr_le.admin or admin

Procedure

  1. Navigate to All > Lifecycle Events > Administration > Manage Lifecycle Events.

  2. To add employee requests to the event, open a Lifecycle Event and click the Activity Sets tab.

  3. Navigate to Add New > Employee Request.

  4. On the form, fill in the fields.

FieldDescription
TitleTitle that appears in the Action list menu in the HR case.
DescriptionDetails about the request.
RequesterPerson who has access to view and make requests.- Opened for: Person that the Lifecycle Events case was opened for. - Subject person: Person that is the subject of the LE case. (This person may or may not be the same person that the request was opened for.)
CategoryEmployee Requests category types.- For the HR Service category type, see HR services. - For the Catalog Item category type, see Service catalog items.
HR ServiceRequests and assistance that an HR organization provides its employees.
Catalog ItemGoods or services that are available for requests.
ActiveOption that an employee or manager can select to make the request available.
Blocks activity set completion- When selected, the employee request must be completed before an activity set is marked as completed. - If unselected, the activity set completes if all the underlying activities are complete regardless of whether the employee request is fulfilled.
Activity SetsSets of activities that the employee request is available in.
AudienceSpecific groups of users that have access to the employee request. For more information about these groups, see Audiences.
  1. Click Submit.

Parent Topic:Lifecycle Events employee requests

Related topics

Verify Lifecycle Events Employee requests configuration

Filter lifecycle event activities