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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Integration of Legal Service Delivery with third-party applications

Extend Legal Service Delivery capabilities by integrating with third-party applications.

  • Microsoft Outlook Add-In for Legal Service Delivery

    The ServiceNow® Microsoft Outlook Add-In for Legal Service Delivery enables you to submit legal requests and matters from within Microsoft Outlook. You can receive requests or information over email. Use the add-in to submit legal requests or matters without having to log in to the instance. For adding attachments, just drag and drop emails, email attachments or attach files from your system.