Manage attachments for a legal request
Upload supporting documentation, such as documents, email copies, images, or any other files into a legal request while you are working on it.
Before you begin
Role required: sn_lg_ops.legal_fulfiller
About this task
You can also use these artifacts as a reference material to solve similar requests in future.
If the external storage option is enabled, you can manage document access for users to see these attachments. For more information, see Document access in a legal request.
If the Privileged and Confidential status is enabled on a legal request, you can change the permission of attached documents from the Privileged Document Access tab.
Procedure
Navigate to All > Legal Request > Legal Counsel Center.
Click the list icon (
List icon\).
- In the Lists tab, open a legal request by selecting an option under Legal Requests.
| Option | Steps |
|---|---|
| As an assignee |
The state of the legal request is Work in progress and the document is Legal review. |
| As a collaborator |
|
- Manage documents in the legal request.
| Option | Steps |
|---|---|
| Using the attachment icon | The attachment icon Image omitted: add-attachment-icon.png Attachment icon. appears in the Counsel Assist side bar when the external storage option is not enabled.</p>
Note: The Browse button is available when the legal request has no attachments else the add attachment icon Image omitted: plus-icon.png Add attachment icon. is available.</p>
|
| Using the Documents tab | The Documents tab appears when the external storage option is enabled.
|
| Using Privileged Document Access tab | The Privileged Document Access tab appears when Privileged and confidential status is enabled. The document permission is marked as Privileged & confidential when the request status is set as privileged and confidential, and resets to Public when the status is removed. Access to these documents for users is controlled by the Assignment group permissions. Change permissions for documents.1. In the Privileged Document Access tab, select the check box next to the document for which you want to change the permission. 2. Select Manage Access. 3. Select the option applicable. - Privileged and Confidential – Protects documents under legal privilege and confidentiality. Use this option for sensitive communications between an attorney and client. - Legal Work Product Protected – Restricts access to internal legal analysis, drafts, or investigation notes prepared in anticipation of litigation. - Public – Marks documents as freely shareable externally without restrictions. 4. Select Update. |
- Document access in a legal request
Documents attached to legal requests are uploaded to the configured external storage system when the external storage option is enabled on the legal request intake form. The access of these documents to various personas is controlled in real time, via a scheduled job, or on-demand.
Parent Topic:Work on a legal request