Close a legal request through Mobile Agent

Close a legal request assigned to you when you've resolved it.

Before you begin

Role required: sn_lg_ops.legal_fulfiller

Procedure

1. In the Mobile Agent, navigate to the Assigned Requests list.

2. Tap the request item that you want to close.

3. Tap Close Complete.

4. Add your comments and tap Submit.

5. Tab Yes on the confirmation message.

Result

The legal request is closed and the state changes to Close Complete.