Submit a Legal Content Review request

Submit a Legal Content Review request to seek services from the legal department.

Before you begin

Role required: sn_lg_ops.legal_user

About this task

If you have the Legal Virtual Agent Conversations application installed on your instance, you can also submit a Legal Content Review request through Virtual Agent chat. For more information, see Legal Virtual Agent Conversations.

Procedure

1. Navigate to All > Employee Center.

   Note: If you're using Legal Service Portal, you can submit a legal request by navigating to the Legal Service Portal and selecting a request from the Service Catalog.

2. Navigate to Help center > Legal services.

3. Search for the content review request item.

4. Select Legal Content Review.

5. On the Content Review form, fill in the fields.

   For more information on the fields, see Legal Content Review form.

6. Select Submit.

Result

• A Legal Content Review request is created in the New state.

• The request is assigned to a group or user in the legal department based on the assignment rule set in the associated practice area. For more information, see Assignment rule to automatically assign legal requests or matters.

• If the administrator has configured notifications, you receive notifications about the progress of the request.

Parent Topic:Legal Content Review requests