Administration tasks in Learning Core › Configuring Learning Core › Learning Core › HR Service Delivery › Employee Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create a source for a learning system

Create a source record for the third-party learning system that you want to integrate with your ServiceNow instance.

Before you begin

Role required: learning_admin
Learning Core integrates with Cornerstone OnDemand, Pluralsight, Udemy, Sumtotal , and Saba learning systems by default. Activate only the learning system that you to plan use. For more information, see Integrating Learning Core with third-party learning management systems.

Navigate to Integrations Framework > Source.
Select New.
In the Name field, enter the name of the integration source, for example, Pluralsight.
Right-click the form header and click Save.
In the Integration Services related list, click New.
On the form, fill in the fields:

Field	Description
Name	Name of the integration service, for example, Pluralsight.
Import set tables	List of intermediate tables which store records from the third-party system.Note: This field is enabled only when a scheduled pull service is selected in the Service type field.
Flow	Flow that interacts with the third-party system to pull the required data.
Active	Option to indicate that the integration service is available for use.
Application	Application which contains the integration service record.
Source	Name of the third-party system with which you want to integrate your application.
Order	Order in which you want to run transformation scripts.
Service type	Option to indicate the type of service Scheduled pull or Ondemand Push.
Retry policy	Configuration set to push a record when the previous push fails.Note: This field appears only when Ondemand Push service is selected in the Service type field.