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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Administration tasks in Learning Core

Complete the administrative tasks in Learning Core with the Learning admin [learning_admin] role.

Before you begin

Role required: learning_admin

Procedure

  1. Create source records for learning management systems that are integrating with Learning Core.

    For more information, see Create a source for a learning system.

    Important: Once you set up the Learning Core application, the source record for Cornerstone OnDemand, Pluralsight, Udemy, Sumtotal , and Saba applications are automatically created in the Source module in Enterprise Service Management Integrations Framework. These source records contain a predefined set of properties and integration services that help in pulling learning courses from Cornerstone On Demand, Pluralsight, Udemy, Sumtotal, and Saba applications into your ServiceNow instance.

  2. Configure properties for various settings used in Learning Core.

    For more information, see Configure properties for Learning Core.

  3. View the consolidated report on courses in each source, the number of catalogs associated with each of the source, and the status of learning tasks by source.

    For more information, see Reporting Solutions for Learning Core.

  4. Create a source for a learning system
    Create a source record for the third-party learning system that you want to integrate with your ServiceNow instance.

  5. Configure properties for Learning Core
    Configure properties for various settings used in Learning Core.
  6. Configure a learning system
    Configure the learning system so that the schedule flow pulls learning content from the third-party system into a ServiceNow instance.

Parent Topic:Configuring Learning Core

Related topics

Integrating Learning Core with third-party learning management systems