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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create and manage plan configurations in Journey designer

Create and manage plan configurations that are based on a plan type. Plan configurations are customized for specific employee audiences.

Before you begin

Procedure

  1. Navigate to All > Journey Designer > Manage Plan Configurations.

  2. Select New, or open an existing plan configuration.

  3. On the form, fill in the fields.

FieldDescription
TitleDescriptive title so that managers can identify different plan configurations. For example, Sales Employee Plan Configuration.
Audience

A group of users. Select an audience so that you can control which specific groups of users can access the plans.Note: The plan configuration preview feature depends on whether the plan configuration owner has access to the selected Audience type. These Audience types are accessible to all plan configuration owners.

  • HR Profile
  • HR Criteria
  • Users
  • Users Criteria
  • Upload file
ActiveOption that you can select to make the configuration available for use. Note: A plan cannot be active until it contains at least one stage.
Journey Accelerator plan typePlan types. The top-level classification is used to identify different types.
Short descriptionBrief description of the plan.
DescriptionDetailed description of the plan.
  1. Select Submit.

  2. To add stages to the plan, do the following:

  3. Select the plan you just created.

  4. Select New.

    1. Choose an available stage name.

    2. Enter the stage order.

    3. Select Submit.

    The Active option can now be enabled.

  5. Select Update.

Parent Topic:Configure Journey designer features