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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure and manage the Action Plan Guided Tour for Journey Accelerator

As an administrator [admin] or a guided tour administrator [guided_tour_admin], you can manage and update the Action Plan Guided Tour for Journey Accelerator.

Journey Accelerator has a guided tour to help managers learn about action plans and come up-to-speed on the available features.

To access the Action Plan Guided Tour from your ServiceNow instance, navigate to Guided Tour Designer > Guided Tours and search for Action Plan Guided Tour in the name column.

Guided tours help train role-based users on how to use an application's user interface (UI) and features. Tours contain a series of interactive steps a user completes in their browser window. Administrators can manage and modify guided tours. You can find more information about guided tours in these ServiceNow documentation topics.