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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View job tracker details from Workday

Track every pull that has been performed from ServiceNow to Workday either by schedule job or manual reconciliation process. View details of the job, such as when did the job begin and end, when did the records start loading into staging tables, or did the job run completely or fail in between.

Before you begin

Role required: sn_hr_workday.admin

Procedure

  1. Navigate to All > Workday Worker Profile Sync > Job Tracker > Workday Integration Job Tracker.

  2. View job details.

    FieldDescription
    Job nameName of the job that has run.
    Job started atDate and time when the job started.
    Job ended atDate and time when the job ended.
    StateCurrent state of the job, such as Complete and Failed.
    Error messageMessage displayed when the job has failed.
  3. Select a job record.

    In the Workday Integration Service Job Trackers related list, view the service job details.

    FieldDescription
    NumberUnique identifier for the service job run.
    Workday Integration ServiceName of the service job that has run. For example, Worker Profiles integration service.
    Job stateCurrent state of the service job. For example, Completed or Failed.
    Job started atDate and time when the service job run started.
    Job ended atDate and time when the service job run ended.
    Error SourcePhase during which the error has occurred: API Error, Transformation Error, or Configuration Error.
    Error MessageMessage displayed when the job has failed.
    Start Date Time-API ParameterDate after which the modified records are pulled from Workday into ServiceNow.
    End Date Time-API ParameterDate until which the modified records are pulled from Workday into ServiceNow.
    Import SetName of the import set that is pulled.

Parent Topic:Using HR Service Delivery Integration with Workday

Related topics

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View tasks from Workday