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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Train the NLU model

Use the UKG Topics Model (Natural Language Understanding model) to recognize and process employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).

Before you begin

Role required: sn_hr_ukg.admin

About this task

You can train the model dataset iteratively using utterance examples so that the system predicts the optimal intent output for a new utterance.

Procedure

  1. Navigate to All > NLU Workbench > Models.

  2. Select UKG Topics Model.

  3. Click Train.