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Configure › Employee Relations integration with Navex Ethicspoint › Integration of HR Service Delivery with third-party systems › HR Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Map fields

Map ServiceNow fields with the fields that are pulled from NAVEX EthicsPoint. Enable an HR Agent to work on employee relation cases from a ServiceNow instance.

Before you begin

Role required: sn_hr_navex_ep.admin

Procedure

  1. Navigate to ER Navex Integration > Administration > Field Value Map.

  2. Click Get Navex Field Values.

    All the fields from Navex EthicsPoint are pulled into ServiceNow instance.

    For complete details of fields that are imported, refer to this KB article.

  3. Enter the required values in the Value field and Primary field for each of the record that is displayed.