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Configure a service activity for an HR service › Configure an HR service › HR service configuration › HR services › HR Administration › Configure › Case and Knowledge Management › HR Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure a child HR service

Configure a service activity that is a child HR service.

Before you begin

Role required: sn_hr_core.admin

Note: This feature is only available when the Human Resources Scoped App: Lifecycle Events (com.sn_hr_lifecycle_events) plugin is activated.

Procedure

  1. On the Service Activity form, set the Activity type field to Child HR Service.

  2. Fill in the fields on the form, as appropriate.

FieldDescription
Activity typeSet the value to Child HR Service.
Child HR serviceName of the child HR service that the service activity is associated with.
NameName of the service activity.
Parent HR serviceThis field is automatically set to the parent HR service.
Order

Order number for when the service activity is made available. Lower numbered service activities are made available before higher numbered service activities.Note:

  • The current service activity must be closed, completed, accepted, or rejected before the next service activity is made available.
  • Service activities with identical order numbers are made available at the same time.

  1. Click Submit or Update on the Service Activity form.

  2. Click Update on the HR Service form.

Parent Topic:Configure a service activity for an HR service