Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

HR Profile

The HR Profile application stores confidential employee data, such as name, personal contact information, email addresses, employment history, and contacts, in the scoped version of HR.

HR Profile enables the organization to access and track employee information throughout the period of employment and beyond. HR profile records are associated with user records, but unlike user records, HR profile records are stored confidentially and are not publicly viewable.

Organizations can use an integration method to populate or synchronize HR profile records from their employee database.

The fields that are editable by employees are defined in HR Properties under HR profile fields editable by users. See HR properties.

Note: Generating profiles is not a one time process.

  • HR profile editable field configuration
    An option in Human Resources Configuration provides a list of HR profile fields that can be enabled for edit. Understand the difference between how the personal and the employment information fields are updated in the HR profile based on this configuration.
  • HR profile and HR case security
    Because HR profile information is sensitive and confidential, the System Administrator [admin] cannot view it. The same is true for some of the information in HR cases and HR tasks.
  • Customized profile information
    As part of designing the HR processes, you can customize the way HR profile information is processed. Keep in mind that some of the fields that appear are referenced from the User [sys_user] table.
  • Add field security in HR
    You can secure a field on a form so that specific HR users cannot view it.
  • HR profile encrypted tax identification fields
    HR Service Delivery provides different choices for capturing your employee's tax identification number.
  • Generate HR Profiles
    For new customers using HR Service Delivery, you can create an HR profile for multiple employees using conditions and criteria.
  • Add or modify an HR profile
    Employees can directly edit some information in their HR profile, such as emergency contact information, but they are restricted from editing certain fields. If employees want to change information that they are restricted from editing, they must submit a general request to HR for the changes.
  • Add or modify contacts for HR
    You can add or modify contact information to an HR profile and specify who to contact in an emergency through the Contacts module or related list.
  • Who is covered
    You can create or modify who is covered under an employee benefit plan using the HR Health Benefits module.
  • Add or modify a beneficiary
    As an employee, you add a beneficiary to your benefit plan from the Employee Center.
  • Enroll in a health plan
    As an employee, you can submit a question about or enroll in a company health plan such as medical, dental, or vision from the Employee Center.
  • Add or modify Life, AD&D insurance benefits
    You can add or modify an insurance benefit for an employee using the HR Benefits module.
  • Enroll in the company retirement plan
    As an employee, you can submit a question about, or enroll in the company retirement plan from the Employee Center.
  • Add or modify disability insurance benefits
    You can add or modify a disability insurance benefit for an employee using the Disability Insurance Benefits module.
  • Setup or update your direct deposit
    As an employee, setup or update direct deposit from the Employee Center.
  • Request tuition reimbursement
    As an employee, you can submit a question about, or request tuition reimbursement from the Employee Center.
  • Add or modify accommodations
    You can add, modify, or view accommodation requests for an HR profile. Accommodations are requests from your employees related to their work situation.

Parent Topic:Case and Knowledge Management