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HR Integrations › Integration of HR Service Delivery with third-party systems › HR Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate HR Integrations

You can activate Human Resources Scoped App: Integrations [com.sn_hr_integrations] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

Human Resources Scoped App: Integrations allows you to integrate HR Service Delivery with third-party systems.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

  4. Components installed with HR Integrations
    Several types of components install with the activation of the HR Integrations plugin, including tables, user roles, and scheduled jobs.

Parent Topic:HR Integrations