Skip to content
Manage Health and Safety incident using the Mobile Agent app › Mobile experience for Health and Safety › Health and Safety › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create or modify actions of a safety incident on the Mobile Agent app

Add an action to address the root causes of the safety incident. You can add multiple actions for the incident.

Before you begin

Role required: sn_ohs_im.manager or sn_ohs_im.agent

Procedure

  1. Open the Mobile Agent app on your mobile device.

  2. In the navigation bar, tap Home.

  3. Tap the Safety incidents icon (

Image omitted: casemgmt-templateicon.png
safety incident icon\) from the quick links section.

  1. Open a safety incident record.

  2. Tap the Related lists tab and then tap Actions.

    1. To modify an existing actions record,

      • Swipe left on the actions record to view the edit and delete options.
      • Open the actions record and tap More options icon
Image omitted: wsd-more-options-icon-loc-directory.png
more options, and then tap edit or delete.
2.  To add a new action record, tap **Add new action**.

  1. On the form, fill in the details.

    For more details on field description, see Health and Safety action form.

  2. Tap Submit.

Parent Topic:Manage Health and Safety incident using the Mobile Agent app