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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Health and Safety Core

You can install the Health and Safety Core (sn_ohs_im) if you have an admin role. This data model includes demo data and installs related ServiceNow® Store plugins if they are not already installed.

Before you begin

Role required: admin

About this task

The following items are installed with Health and Safety Incident Management:

  • Plugins
  • Store applications
  • Roles
  • Scheduled jobs
  • Tables

For more information, see Components installed with Health and Safety Core.

This table lists the optional applications that can be installed for additional features:

ApplicationDescription
Geo map component \[sn\_geo\_map\]Provides access to enable the map component in the Health and Safety Workspace from the application properties. To install, see Activate a plugin
Geolocation plugin \[com.snc.geolocation\]Enables geolocation feature on the Now Mobile app and gives access to manual tracking options. For more information, see Enabling and selecting location tracking options
Learning Core\[sn\_lc\]Installs Learning Core to enable learning content in Health and Safety actions.For more information, see Configuring Learning Core.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the Health and Safety Core application (sn_ohs_im) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

    In the list next to the Install button, the versions that are available to you are displayed.

  3. Select a version from the list and select Install.

    In the Review Installation Details dialog box, any dependencies installed with your application are listed.

  4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

  5. If demo data is available and you want to install it, select the Load demo data check box.

    Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.

  6. Select Install.

Parent Topic:Setting up Health and Safety Core

Related topics

Workplace location data

Enable a Health and Safety table for configuring report field mapping

Create a safety report field mapping for generating reports

Configure groups for Health and Safety

Configure scheduled job to generate frequency rates

Assign Health and Safety profile to a user

Add a Health and Safety visitor

Migrate existing safety documents to the Document library