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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create delegation rule categories

Create categories or sets of granular delegation rules that make delegating large batches of tasks easy and efficient for your employees.

Before you begin

Role required: delegation_admin

Procedure

  1. Navigate to All > Granular Delegation > Delegation Rule Categories.

  2. Click New.

  3. On the form, fill in the fields:

    FieldDescription
    NameLabel for the delegation rule category.
    ApplicationApplication associated with the delegation rule. This field is not editable and shows the application of your correct scope.
    ActiveOption for activating or deactivating a delegation rule category.
  4. Select Save or Submit.

    If you select Submit, click the delegation rule category to edit it.

  5. Create or assign existing delegation rules to the delegation rule category:

    • Under the Delegation Rule tab, click New. Follow the steps to Create delegation rules.
    • Click Edit to select from existing delegation rules.
    • Click Update.

What to do next

Delegate assigned tasks for a specific period of time. See Create a delegate.

Employees can now delegate their assigned tasks to other employees. See Delegate on-demand tasks.