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Legal Service Delivery › Legal and Contract Operations › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

External Legal Service Center

The ServiceNow® External Legal Service Center application enables external users like customers, partners, and the public to directly contact your organization for legal information. They can ask for clarifications, submit concerns, and get the legal information they need. This access fosters trust and shows organization's commitment to accountability and legal compliance.

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Helpful resources

Some ServiceNow resources that can provide you with helpful information are:

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ServiceNow Community**

Connect with other Legal Service Delivery users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery).
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Customer Success Center**

Find useful resources related to your role and explore best practices at the [Impact](http://impact.servicenow.com)
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Known Error Portal**

Learn more about specific known errors, along with workarounds if any, from the [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal)