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Using External Legal Service Center › External Legal Service Center › Legal Service Delivery › Legal and Contract Operations › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Edit requests in External Legal Service Center

Edit requests that are saved as draft in External Legal Service Center.

Before you begin

You can only edit requests that are saved as draft. Once you submit a request, you cannot edit it.

Role required: sn_lg_ext_portal.ext_user

Procedure

  1. Navigate to the External Legal Service Center home page by accessing your instance URL and adding a /elp suffix.

    For example, https://example.com/elp.

  2. Log in with your user name and password.

  3. Navigate to My Requests from the header.

  4. Navigate to the Drafts tab.

  5. Select a request.

  6. Select Update Draft.

  7. Edit the Summary description or Description.

  8. Work on the attachments.

ActionSteps
Add attachments1. Select Add icon \(
Image omitted: lsd-ext-portal-add-attachment.png
Add icon\).
2. You can add attachments by selecting, dragging, or pasting a file.
Rename attachments1. Select Edit file name icon \(
Image omitted: lsd-ext-portal-edit-filename.png
Edit file name icon\).
2. Edit the file name.
Delete attachments
  1. Select Delete icon (
    Image omitted: lsd-ext-portal-delete-attachment.png
    Delete icon).</li>
  2. Select OK on the delete attachment confirmation.

  1. Select Update Draft to save the file.

  2. Select Submit if you want to submit the request.