ServiceNow Add-in for Microsoft 365

Create an add-in with customized office controls and quick links for employees. Increase efficiency by allowing employees to submit requests directly from their Microsoft 365 applications.

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ExploreProvide quick links to reduce the time taken to submit incidents, cases, or catalog requests.ConfigureConfigure the add-in and map email fields to catalog items or forms.UseRequest catalog items or create incidents and cases directly from your emails.ReferenceInformation about the lists and forms used in the application.

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Additional resources

Learn more about what's new and changed, see the HR Service Delivery release notes.
Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
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Find useful resources related to your role and explore best practices at the Customer Success Center.
Connect with other Customer Service Management users at Now Community.