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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up browser policies

Set up the browser policies to enable access to the Browser Extension for Employee Center within the supported browsers.

Before you begin

Role required: none

Note: The enterprise administrator must set up the browser policies.

About this task

The Browser Extension for Employee Center can be accessed through Google Chrome and Microsoft Edge browsers.

Note: The administrator is responsible for setting up the browser policies depending on the supported browser in use.

The browser settings and policy page might look different for different browsers.

Procedure

  1. Configure the Browser Extension for Employee Center in either of the supported web browsers.

    • For more information on setting up the Browser Extension for Employee Center in Google Chrome, see https://support.google.com/chrome/a/answer/14749672?hl=e.
    • For more information on setting the Browser Extension for Employee Center in Microsoft Edge, see https://learn.microsoft.com/en-us/deployedge/configure-microsoft-edge.

      The following is a sample of the JSON file that you must fill to see the policies on the browser.

      {
        "Instance": "",
        "Browser extension portal": "",
        "Employee portal": "",
        "Extension title": "",
        "Extension icon path": "",
        "Enable notifications": false,
        "Enable context menu": false,
        "Open search in browser extension": false,
        "Allowed sites": [],
        "Context menu title for search": "",
        "Context menu title for search in portal": "",
        "Empty State title": "",
        "Empty State Header Logo": ""
      }
      
  2. In the ServiceNow Employee Center Browser Extension policy, fill in the fields.

  3. Enter the following field values to set up Browser Extension for your web browser.

FieldValues
Allowed sitesExamples: <concur, workday>
Browser extension portalecbe
Context menu title for searchOpen search in browser extension
Context menu title for search in portalOpen search in employee portal
Employee portalesc
Empty state action labelOpen Employee Slate
Empty state message<Empty state message for your organization>
Empty state title<Visit Employee hub>
Enable context menutrue
Enable notificationstrueNote: Enable this setting to get Chrome browser notifications along with the notifications in your Browser Extension.
Instance<servicenow.com>
Open search in browser extensiontrueNote: Enabled this context search option to open it in the Browser Extension.
Open search in Employee PortaltrueNote: Enabled this context search option to open it in the Employee Center portal.
If you try to access the Browser Extension from a website where it's not configured, a link takes you back to the Employee Center portal.