Run fix scripts to update Employee Center
Manually run fix scripts to upgrade to the latest taxonomy-based Employee Center. Download the latest version from the ServiceNow® Store before running the scripts. The scripts update your existing portal setup to Employee Center without performing multiple set up or configuration steps.
Before you begin
Role required: admin
About this task
Manually run the following are the scripts if
- You are an existing Employee Service Center (HR) customer and have modified the portal records.
- You have not installed the demo data at the time of installation, repair the dependent plugins as described in Install Employee Center and Install Employee Center Pro.
| Fix script | Description |
|---|---|
| Employee Center Easy Install | Helps to uptake taxonomy for Employee Center. This script runs automatically during install or upgrade.Modifies the following if the employee center portal record is not customized.
Note: Running this script overrides and resets any modification made to the portal configuration. |
| Set primary topics for Employee taxonomy | Fixes features like the Recommended for you and the View as Direct Report searches, if Employee taxonomy is associated to the portal. Updates the taxonomy_topic column in the knowledge articles and catalog items to the corresponding mapping found in m2m_connected_content table. |
Procedure
Navigate to All > System Definition > Fix Scripts.
Search for
Employee Center Easy InstallorSet primary topics for Employee taxonomyscript, and click to open.In the Script field, change the
runManuallyparameter value to true.Click Run Fix Script.
Result
Your existing portal is updated to the latest Employee Center portal that uses unified taxonomy.
What to do next
Configure AI search to align with curated experience. For more information, see AI Search for Curated Experiences.
Parent Topic:Post installation troubleshooting
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