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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Remove favorites

Enable the RCAs to manage the favorites options from the Employee Center.

Before you begin

Set the Application Restricted Caller Access on the Table: Portal Favorite.

Role required: admin

About this task

Procedure

  1. Navigate to All > System Definition > Tables > Favorite.

  2. On the sp_favorite, go to the Application Access tab.

  3. Ensure you select all the following options with the All application scopes.

    • Can read
    • Can create
    • Can update
    • Can delete

      Note: When you do not select the Delete operation with sp_favorite, you are unable to remove the favorite from your favorites. The following message appears.

      Delete operation against 'sp_favorite' from scope 'sn_ex_sp' has been refused due to the table's cross-scope access policy
      Unable to remove this item from your favorites.
      

Result

The Favorite functionality is enabled and you can perform the specified CRUD operations.