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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Quick start tests for Employee Center

Validate the continued functionality of the Employee Center after any configuration change such as an upgrade or after developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.

All test suites and tests should pass on a default implementation. To validate a custom implementation, copy the automated tests and configure them for your customizations.

Quick start tests are disabled and read-only test templates. By default, they only produce a pass result when you run them with the default demo data that is provided with the application or feature plugin.

To make quick start tests produce a pass result when you run them with your instance-specific data, copy and configure them to use your instance data.

Use Performance Profiling to compare tests to detect performance degradation when you upgrade your instance, so you can investigate and fix the issues. See Performance profiling.

The Agile Development 2.0 (com.snc.sdlc.agile.2.0) and the Agile Development 2.0 - ATF Tests (com.snc.sdlc.agile.2.0.atf) plugins must be enabled.

Note: When running, demo data is required.

Employee Center

TestDescriptionRelease version
Create Adhoc Delegation for Approval TaskEnsures an adhoc delegation for an approval task can be created from the My Tasks form in the Employee Center.San Diego
Create Adhoc Delegation for HR TaskEnsures an adhoc delegation for an HR task can be created from the My Tasks form in the Employee Center.San Diego
Employee Center - My FavoritesVerifies the favorite functionality in the Employee Center. Also verifies when a KB article or catalog item is added to the Favorite widget.San Diego
Employee Center - Approval Hub Approve RequestVerifies the approval functionality in the Employee Center. Also verifies that when a request is approved, it appears in the user's Completed column.San Diego
Employee Center - Approval Hub Reject RequestVerifies the rejection functionality. Also verifies that when a request is rejected, it appears in the user's Completed column.San Diego
Employee center - Employee Profile GenerationVerifies that employee profiles are generated as per the employee definition.Xanadu
Employee Center - Topic PageAssociates a KB article or catalog item to a topic and verifies they display on the topic page.San Diego
Employee Center - Validate home page widgetsValidates the following widgets are present on the Employee Center home page:- Relevant for you - Popular topics - My Active Items - Quick tasks - Homepage SearchSan Diego
ESC: Employee can see ticket updatesEmployees can view updates to their tickets.Quebec
ESC: Post General HR Inquiry questions on ESC portalVerifies an HR employee can create a General Inquiry case and post general HR inquiry questions on the ESC.Quebec
ESC: Submit a Record Producer which creates Universal Request and HR CaseVerifies a user can submit an HR catalog item that creates a Universal Request. Also verifies the Universal Request and HR case are created and linked.Quebec
ESC: Verify Standard Ticket page on ESC for HR CaseCreates a general inquiry case from the service portal and verifies it appears on the standard Ticket page.Quebec
ESC: Verify widget contents in Catalog itemsVerifies the widget content in a Catalog page.Orlando
ESC: Verify widget contents in knowledge pagesVerifies the widget content in a Knowledge page.Orlando
HR: Search catalog items & KBs in ESCVerifies the search functionality in the ESC.Quebec
Taxonomy and Topic CreationCreates taxonomy and topics and then adds content to the topic.San Diego