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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Properties installed with ServiceNow for Microsoft Outlook

The following properties are installed with the Outlook Actionable Messages plugin.

Note: The following properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.

PropertyDescription
sn\_ms\_oam.feedback\_survey\_question\_countUse this property to set a limit for the number of questions to be displayed on a survey card. If the number of questions exceeds this value, the survey opens in the portal specified by the sn_ms_oam.portal.suffix property.- Type: integer - Default value: 2
sn\_ms\_oam.portal.suffixUse this property to set the portal in which the survey opens if the questions exceed the value of the sn_ms_oam.feedback_survey_question_count property. You must enter the URL suffix of the portal that you want to use.- Type: string - Default value: esc

Parent Topic:ServiceNow for Microsoft Outlook reference