Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Properties installed with IT Service Management for Microsoft 365

The following properties are installed with the IT Service Management for Microsoft 365 plugin.

Note: The following properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.

PropertyDescription
sn\_now\_teams\_it.enable\_va\_comment\_notificationUse this property to enable the comment notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true
sn\_now\_teams.enable\_va\_approval\_notificationUse this property to enable the approval notifications sent by the Virtual Agent sys\_notification.- Type: true\|false - Default value: true

Parent Topic:ServiceNow for Microsoft Teams reference