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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Now Assist for Employee Center Pro

Guidance for setting up Now Assist for Employee Center Pro.

In the links below, Now Assist for Employee Center Pro features are organized into categories, each with its own landing page to help guide users through the configuration process.

  • Content Engagement

    Content engagement enhances news articles by providing users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.

  • Creating employee communications

    Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.

  • Enterprise Service Management Integrations Framework

    The ServiceNow Enterprise Service Management Integrations Framework application contains common components that can be used for integrating your ServiceNow application with third-party systems.

  • Outlook Actionable Messages

    Outlook actionable messages plugin enables users to respond to the survey from within the Microsoft Outlook application.

  • Configuring Now Assist settings and features

    Use the Now Assist Admin console to activate the various Now Assist applications and skills that you’re entitled to.

    Note: Now Assist for Employee Center Pro only provides employee or requester conversations and might require other Now Assist products to deliver AI agents or other related features.

Related topics

Employee Center Pro

Now Assist

AI Search