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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage calls in Microsoft Teams

Manage conference calls in Microsoft Teams by muting or unmuting participants, or ending the call.

Parent Topic:Use Notify connector for Microsoft Teams

Mute participants from Microsoft Teams

As a manager or a conference call host, you can mute conference participants to avoid distraction.

Before you begin

Ensure that there is an active conference call with one or more participants.

Role required: notify_admin, major_incident_manager, communications_manager, itil_admin

Procedure

  1. Open the active conference call in Microsoft Teams.

  2. Click the participants icon (

Image omitted: participants-icon-ms-teams.png
Participants icon.\) in the toolbar.
  1. Mute an individual participant or mute all participants.
OptionAction
Mute an individual participant
  1. Select the participant name.
  2. Click Mute.
Mute all participantsClick the Mute all button that appears on the top of the participant list.

End a call from Microsoft Teams

As the host or a user with the manager role, you can end a conference call after the discussion ends.

Before you begin

Role required: notify_admin, major_incident_manager, communications_manager, or itil_admin

Procedure

  1. Open the active conference call in Microsoft Teams.

  2. Click more options icon (

Image omitted: more-options-ms-teams.png
More options icon.\) in the toolbar.
  1. Click End meeting.

  2. Click Confirm in the dialog box.

Result

All users are terminated from the conference call.