Enhance employee experience by integrating ServiceNow with Zoom
ServiceNow integration with Zoom helps employees to interact with agents and resolve their IT-related issues using Zoom.
- Starting and importing a Zoom Team Chat
Initiate a Zoom Team Chat conversation with the requester to resolve the ticket and import the chat as task record comments. - Chat-specific configuration for Collaboration services for Zoom
Configure chat-specific options for Collaboration services for Zoom.
Parent Topic:Integrating and using ServiceNow with Zoom